Operations Coordinator


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Company: Dhall & Nash Fine Wines


Uploaded: 13 February 2024

Closes: 13 March 2024

Operations Coordinator – DHALL AND NASH FINE WINES

We are looking for a full-time operations coordinator at our Auckland Office. 

Who are we?

Dhall and Nash is one of the premium suppliers of Fine Wines in New Zealand. We are a tight-knit, well-oiled team and growing rapidly. Take a look at our website www.dnfinewine.com

Who are we looking for?

You are both passionate and very knowledgeable about operations. You will be responsible for our order fulfilment process, the efficient flow of goods into our warehouse and outwards to final delivery in the hands of our customer. This will involve logistics supplier management, working well with your own sales team and strong customer service skills. Organising our delivery vans, working with our Warehouse on stock control and order processing, measuring our success in deliveries and dealing daily with non-compliances. You will be managing our product database, creating new SKUs and assimilating key data about our wines from suppliers and the web.

Do you have these skills?

  • Demonstrable knowledge or experience of work in an operations and order fulfilment environment 

  • Confident and adaptable to working with various computer software systems and spreadsheets

  • Constant troubleshooting and problem-solving under pressure 

  • Incredible Time management and task orientation

  • Great people skills working with warehouse operators, transport providers, our team and most importantly, the customer

  • Product data handling skills from managing inventory database, creating new SKUs and, most importantly, collecting a diverse array of data about our wines and adding this data to the database

Responsibilities include:

  • Compiling, communicating and analysing daily pending status and non-conformance reports

  • Identifying efficiencies in the order fulfilment process

  • Coordinating daily deliveries with our vans and drivers, including route planning

  • Backup small van driver for local deliveries. (You will require an NZ driving licence)

  • Compiling and importing new product codes

  • Collecting data from suppliers and the web on our wines and adding this data to the product database

  • Conducting stock takes with our warehouse provider, i.e. matching our stock inventory system with theirs and dealing with variances

  • Responsible for order fulfilment and ensuring successful delivery of goods to our customers, including (Delivery on time and in full DIFOT)

    • Working with our warehouse provider to ensure consistent operations

    • Raising claims for undelivered goods and resolving non-compliances efficiently and with clear communication to all parties

You will be reporting to the Dhall and Nash Chief Operations Manager.

Working with domestic and international suppliers, all manner of interesting and well-heeled clients, and our own amazing team, is an important part of this role, so you will need to demonstrate charisma, smartness, and professionalism to maintain relationships with this diverse group.

You will need to be ready to commit, roll up your sleeves and work incredibly hard if you are going to achieve both results and your own potential.

For your first step towards an awesome new role, simply submit a cover letter and cv to us. We look forward to hearing from you.

Only people eligible to work in this country should apply for this position. Please provide evidence of your work visa or citizenship.

  • For more information about the greater Auckland wine regions, click here

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