Front of House Assistant - Summer 2022/23

Central Otago

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Company: Cloudy Bay Vineyards


Uploaded: 22 September 2022

Closes: 22 October 2022


The Cloudy Bay story is one of adventure. After a single sip in 1983, David Hohnen was captivated by Marlborough Sauvignon Blanc. In 1985 David and winemaker Kevin Judd launched Cloudy Bay with a vision for making New Zealand wines of uncompromising quality. It’s been that way ever since.

The summer season is coming!

Summer brings much excitement and liveliness to the Cellar Door at The Cloudy Bay Shed. The season is filled with events, outdoor service and sees a significant increase in visitors.

As we approach this season, we’re looking for an enthusiastic Front of House Assistant who can bring their flair for hospitality to craft a memorable Cloudy Bay experience for our guests.

Our restaurant is open from Wednesday-Sunday, and successful applicants will need to be available to work flexible hours including weekends and public holidays. This role is very important as a support to our summer team during the busy period and is required from December through until mid-February.

You will be responsible for:

  • Being an ambassador of the brand by hosting all visitors and sharing knowledge related to the brand DNA and its wines
  • Delivering an outstanding level of service and experience
  • Ensuring day-to-day tasks are completed: customer service, set up and pack down of the day, supporting kitchen duties including dishes, some food preparation, wine and food service, re-stocking
  • Attending daily team briefings
  • Being proactive to improve the workplace efficiency by working closely with other team members
  • Being able to host different types of groups and nationalities
  • Keeping areas clean and tidy at all times, including indoor, outdoor and kitchen areas
  • Being aware of the health and safety procedures and maintaining a safe working environment.
  • Supporting our daily team operations including front of house, the chef and cellar door if required.


In order to succeed in this position, you will have:

  • A passion for excellent Customer Service – friendly and focused on continually exceeding customer expectations
  • Excellent communication skills
  • An enthusiastic and team-oriented mindset
  • A ‘Can do’ attitude with a very good eye for detail
  • You will be physically fit as the job involves standing and lifting
  • English essential, additional language is a plus
  • Legal rights to work in New Zealand and in Hospitality


You will receive a competitive rate, staff discount at our Cellar Door, training and on-the-job support to establish you as a successful member of our fun, focused and collaborative team.

Only people eligible to work in this country should apply for this position. Please provide evidence of your work visa or citizenship.

  • For information about the Central Otago wine Region, click here.

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